In continuation of my earlier post above, I am to further inform that when that particular customer posted a mail in protest on receipt of the further demand for maintenance charge w.e.f April, 13 to June, 2013 without adjusting the earlier paid amount, then BPTP clarified as under :
On Fri, 26/4/13, <CustomerCareteam> <customercare@bptp.com> wrote:
From: <CustomerCareteam> <customercare@bptp.com>
Subject: RE: 140139/park elite floors
To: "bhoodev.kumar@yahoo.com" <bhoodev.kumar@yahoo.com>
Date: Friday, 26 April, 2013, 9:32 AM
Dear sir,
Greetings of the day!
This is with reference to your trailing email. We sincerely apologise for the inconvenince. Please be informed the that we working on correcting the same.
We ourselves will intimate you withthe updates.
Should you require any assistance please feel free to call at +91-124-385 (2787) or write in to us at
customercare@bptp.com All BPTP communications is done through id with bptp domain
Thanks & Regards,
Anish Abraham
Sr. Executive – Customer Service
Office Phone : +91-124-385-2787 begin_of_the_skype_highlighting +91-124-385-2787 end_of_the_skype_highlighting
BPTP Crest : Plot # 15 , Udhyog Vihar Phase-IV, Gurgaon-122015, Haryana
Website :
www.bptp.com ------------------- Original Message -------------------
From:
bhoodev.kumar@yahoo.comReceived: 4/25/2013 5:28 PM
To: Sandeep Bedi
Cc: <CustomerCareteam>; Mr. SUNNY GUPTA
Subject: Fw: 140139/park elite floors
R/sir, I am totally unable to understand your attitude ,in the below mentioned mail you have informed me that maintenance charges will be applicable from the date of sale deed execution which is done on 6/3/2013 than how you can demand it again from 1/4/2013 while it had paid in advance for 6 months at the time of offer of possession.please correct your records immediately& inform me .
Bhoodev Kumar