Dear All, posting a fresh incident on behalf of Mr. Anuj Sharma (9958668181)
Below is the email correspondence between Anuj and KLJ
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From: Santosh Sharma / Date: 11-Dec-2016 12:38 pm
Subject: Fwd: Fw: Regarding Offer of Possession -KLJ Greens ,Flat no-101,Tower-C2-REMINDER-6
To:
sales@kljdevelopers.com,
neeha@kljdevelopers.com,
delhi@kljindia.com,
hemant@kljindia.comCc: anuj sharma, santosh sharma
To The Principal Officer/ Managing Director Dated:- 11/12/16
M/S KLJ Developers Private Limited
KLJ Comlex-1,Ground Floor,70/B-39,Shivaji Marg,Najafgarh Road,New Delhi-110015
GENTAL REMINDER -1
1---Send me the documentary proof of final area calculation after completion.
2---Send me the documentary proof i.e. EEDC demand letter copy of Haryana Government also send me the calculation base of your demands. Also give me the documentary proof of EDC which has been paid by you to the Government authority. Actually it is still doubtful at your end i.e. paid or not paid ?
3---Send me the documentary proof i.e. PLC charges for park facing ,again I am saying that there is NO PARK in actual as quoted by you in broacher during sale the unit.
4---Send me the List of Extra Item which is mandatory as per the Government authority for all group housing project. If it is mandatory then why you were not showing this cost initially at the time of sale the unit .also not mentioned in FBA. It cleared shows that your intention was not fair from the beginning.
5---Again Saying that You are the only liable and responsible for Cost Escalation as you should completed your project with in time limits as per FBA. You are still not able to getting the OC ,it clearly showing your competency level in this field.
6---Send me the documentary proof i.e. Service Tax and VAT Policy of Haryana state ,also justify your calculation base.
7---Be specific in terms of compensation amount as same as your unjustified demands and also do mentioned it in demand Letter cum Service Invoice .
If you are agree with all above raised points then send me the all required documentary proof as soon as possible. If you are not interested to give me on mail ,I can also collect the hard copy from your Faridabad office. So that possession process could be take place.
Other wise I don't have any option except legal action.
Warm regards
Anuj Sharma
PH-9958668181
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From: Anuj.SHARMA / Date: Fri, Dec 9, 2016 at 4:57 PM
Subject: Fw: Regarding Offer of Possession -KLJ Greens ,Flat no-101,Tower-C2-REMINDER-6
To:
sales@kljdevelopers.com,
neeha@kljdevelopers.com,
delhi@kljindia.com,
hemant@kljindia.comCc: anuj sharma; santosh sharma
To The Principal Officer/ Managing Director Dated:- 08/12/16
M/S KLJ Developers Private Limited
KLJ Comlex-1,Ground Floor,70/B-39,Shivaji Marg,Najafgarh Road,New Delhi-110015
This is very Generic reply i.e. not satisfactory to me .Why you are not sharing the government approval and notification regarding increased area ,EEDC,PLC, Extra cost of Item,Cost Escalation, service Tax ,Vat and Specially Delay possession compensation Amount.
As per my best knowledge and as per Previous customer's experience feedback ,initially you always demand unjustified amount to offer the possession and then call the customer at your Delhi office to bargaining / harasment. Why ?
Don't expect this in my case ,So GIVE ME THE SPACIFIC REPLY of all points and re-issue me the Offer of possession.
Regards,
Anuj Sharma
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From: Sales <sales@kljdevelopers.com>
Date: 09-Dec-2016 1:30 pm
Subject: RE: Regarding Offer of Possession -KLJ Greens ,Flat no-101,Tower-C2-REMINDER-3 (ignore earlier )
To: 'Santosh Sharma'
Cc:
Dear Sir,
At the outset we would like to congratulate you on your new flat. At the same time we would like to assure you that our application for the Occupation certificate is at an advanced stage and we expect to receive the same very soon. Sir we have clearly mentioned this in our letter of Offer of Possession and it is for the reason that the process consumes much time we have initiated the process. By the time we complete the documentation and collection of payment. Sir all your queries in the trailing mail are answered as under in seriatim.
1. Area of the flat is always subject to variation during construction. The final area is known after the construction has been completed. The Company has intimated this to yourself at the stage of booking and also vide clause 1.3 of the Flat Buyer’s Agreement (“FBA”), duly signed. You are requested to visit the Site at a convenient date and have a physical measurement of the Unit done accompanied with our Representative. We will be happy to show all the details.
2. We would like to clarify that the amount of Rs.16,55,433/- has been demanded after taking into account the aggregate amount of Rs. 42,32,858/- paid by you. This will be more clear from the demand Letter cum Service Invoice sent along with the letter of offer of possession. You will notice that even in the Statement of Account shows that Rs.16,55,433/- is payable by you.
3. As mentioned above we will be more than happy to show you how the area has increased and consequently the revised charges have been demanded. Please do visit our site at a convenient time.
4. In your case EDC/ IDC have been charged as per the Flat Buyer’s Agreement. DC is not applicable in your case. EDC charges are subject to increase by the Govt. of Haryana and as per demand from them we raise demands for the Enhanced EDC. In your case the amounts for the old area have been received. At present proportionate applicable EDC is being demanded for the increased area of your flat.
5. The PLC has been charged as per the terms of the Flat Buyer’s Agreement. We can still discuss your concern if you can take some time out to meet us.
6. Charges for the extra items that are being charged for are those items that have been made mandatory by the Government/ Authority for all Group Housing Projects in the area. Hence, the additional charges for extra items have been claimed. Details of the charges can be obtained from our Office.
7. Cost of Escalation has been charged for the increase in cost of inputs during the period till possession was due to you as per the Flat Buyer’s agreement and not for any period beyond that. Yes this is supported by the provisions of the Flat Buyer’s Agreement.
8. Service Tax Charges and VAT have been claimed as per the applicable policy of the Haryana State.
9. Compensation for Delay will be applicable as per the agreed provisions of the FBA. We request you to come over to our office at a convenient time and we can discuss the matter.
10. Format of Indemnity sent to you can be execute it only after being fully satisfied.
We hope all your queries would have been answered. However, we are available to clarify further if you can visit our office at any convenient time between 11 am to 4 pm on any weekday. Sir we would like to clarify that we have always been available and taken your calls whenever you have called and in future too we would take your calls and also see you whenever you visit us.
With Best regards
For KLJ Developers Private Limited
Authorised Signatory
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From: Santosh Sharma
Sent: Sunday, December 4, 2016 3:36 PM
To:
sales@kljdevelopers.com;
neeha@kljdevelopers.com;
delhi@kljindia.com;
hemant@kljindia.comCc: anuj sharma; santosh sharma
Subject: w: Regarding Offer of Possession -KLJ Greens ,Flat no-101,Tower-C2-REMINDER-3 (ignore earlier )
APPLICATION
To The Principal Officer/ Managing Director Dated:- 06/12/16
M/S KLJ Developers Private Limited
KLJ Comlex-1,Ground Floor,70/B-39,Shivaji Marg,Najafgarh Road,New Delhi-110015
Subject Regarding Offer of Possession ,Dated-23/11/16
This is in your kind attention that I have received a offer of Possession against my Flat no -101 ,Tower -C2 ,KLJ Greens ,Faridabad ,and Payment Demand letter , on 23/11/16, in which following things are not acceptable to me and I Protest against this letter as your demand is illegal ,illogical and Exploiting in nature
1- First of all justify the increase in super area 198 sq.. i.e. Area documentary proof on the basis you have calculated.
2- Amount Received / Credited Till Date -Actual is Rs 42,32,858/- as per your Customer Ledger (Till July 2016 ) but you are showing is RS 40,93,693/- (i.e. less Rs 1,39,165/-) ,reconsider and correct in your records .
3- Basic sale Price -33,68,160/- i.e. increase in Rs 2,85,120 /-,How can you increase 9.24 % in BSP although as per Haryana state rule it can be up to 5% only . If you have any notification ,please share. If you are not agree with me than please refund my whole money with 18% with compound interest.
4- EDC/IDC/DC Charges -6,90,005/- i.e. increase of Rs 3,68,855 /-,What is the meaning of DC ,please clarify, although you have still not deposited the enhanced EDC as per RTI . As per my best knowledge EDC/EEDC could be claimed only once in a time ,Then How can you demanded me again against 198 Sq. ft. ?. ,it is coming in illegal act .If you have any Government notification then show me. Although unjustified Enhanced EDC demand, the Honorable High Court of Chandigarh has given a stay order on the EEDC policy till the next hearing.
5- Preferential Location Charges -This is in your kind notice that you have charged me Rs 50/sq.. PLC for park facing ,but in actual there is NO park available as mention in Broacher ,So adjust the amount Rs 1,07,050/- (2141 x 50=107050/-) in final demand.
6- Cost of Extra Items -1,12,272/- What is this ? Is this a part of my FBA agreement ? If yes then show me the clause. Have you taken me any prior Permission and what is the calculation ? Have you any government notification ?
7- Cost Escalation Amount -3,81,257/-What is this ? Is this a part of my FBA agreement ? If yes then show me the clause , What is calculation base ?
8- Service Tax Charges -1,37,752/- This is the Your liability only as you are the only responsible for delay in project ,as I have done all my payments in time ,so don't consider in my case.
9- Cost of Vat-1,39,779/- What is this ? What is the base? Have you any Government notification ,although its only developer liability because of delay in possession ,as I have done all my payments in time., so don't consider in my case.
10- MOST OF THE URGENT you are demanding me most of the things which are not mention in FBA- BUT not considering delay possession Compensating amount of RS 6,10,500/- which is due by April-12 and up to Dec-16 (57 months approximate ).This compensation amount is based on your one sided FBA ,other wise it could be just double i.e. 12 laces if I will go through latest Honorable courts decision i.e. interest up to 12% yearly
11-Indemnity-cum-Undertaking as per Annexure- I am not agree with Point no -2 because all things are still pending at your end and why I can't raise any claims or demands in relation to my flat ? Definitely I will raise or demand if I will observe any non-compliance because I am investing my huge earned money (Approximate Rs 60/- lacs) in this Flat ,and your intention is not showing fair. There is should be some warranty claim clauses as same as in other consumer products in market.
REMARK:-
.-. As per your letter offer of Possession which is self explanatory that you don't have Occupation Certificate till date but you are verbally promising me.How can you offer me possession without OC it’s coming in illegal and Criminal ACT. Now you are also threatening me 18% interest if I will not paid the unjustified amount with in 30 days.
.-. I am trying to contact CRM Team but they are not responding and hence for the same I am feeling cheated . Through this letter I want to convey this message that the Fraud that has happened to me shall not happen to others in near future .
.-. So finally I advise you take back your letter of offer possession immediately with apologize letter and re-offer again after getting the OC ,
.-. Before taking any legal action I would like to put this information in your notice. If you will not taking any corrective action as above suggested ,with in a next 10 days against this offer of possession letter ,I will do your complaint at Chief Minister office as well as Commissioner of Police Faridabad
.-. So take in your consideration seriously and revert back otherwise this type of behavior will affect the reputation of the Builder and also hurt the sentiments of the Consumer.
Warm regards
Anuj Sharma
PH-9958668181