Dear All
I had written a mail to BPTP Customer Care on their Possession letter for Fit-Outs and the maintenance charges demanded by them . This is what I have received from them :
MY MAIL :From: sandeep dhar <sandeepdhar4u@yahoo.com>
To: "customercare@bptp.com" <customercare@bptp.com>
Sent: Thursday, June 20, 2013 1:30 PM
Subject: Re: Delay in releasing TPT , PTM , Allotment letter Etc..
Hi
While I am still waiting for some response on my first mail as below , there is a second important point on which I would need a clarification urgently, the demand that has been made in your letter of possession for Fit-outs , to be submitted within a month seems to be illegal & contradictory to the confirmation that I have been given by my sources in Haryana authorities ( SDM's office) , I have been told that a builder can not issue a possession letter without getting the occupancy certificate and a similar letter issued by another builder ( Piyush Group) was forced to withdraw.
I would request and immediate response on this matter.
Thanks & Regards
Sandeep DharBPTP REPLY :Dear Sir
with regards to the offer of possession for fitouts, we wish to update you that we have sent you the letter for fit outs as we are ready to offer you possession for your house. This is also intimation for you to initiate work for fit out from both BPTP and your end. We have already applied to competent authorities for providing necessary certification. We are working along with competent authorities to ensure that we receive the same within stipulated time hence we shall proceed for execution of Sale deed.
Once the outstanding is cleared within the due date, we shall initiate the audit verification your account. Post clearance of payments and required documents, we shall issue you Letter for "NOC for fit outs". This letter you could take to our "Facility" team at site and visit your house along with Facility Manager. At this point you can share your inputs of the flat which will be captured as Snag list. Our Facility team would make necessary correction within 30 - 45 days to ready the unit for possession.
In the meantime, we would initiate process for execution of sale deed. We would give Physical possession of your house post execution of sale deed.
Further, we would like to inform you that our Company, being a customer centric organisation has provided certain previliges for its customers in the said project. They are listed as below:
Special Benefits
Following privileges have been extended to you by BPTP: .
Extension of due date: The payments for the demand need to be done by the due date or by 29th June 2013, whichever is later.
Timely payment Discount: We would give you benefit as mentioned on your demand letter on your basic sales price incase payment is received timely by BPTP in case you choose to pay Stamp Duty choose and Conveyance Deed Charges at the time of Sales Deed Execution .
Maintenance Charges : You may pay the maintenance charges as billed in your offer of possession demand by 15th August 2013. Any delay post the date, would attract delayed payment interest and holding charges.
Stamp Duty & Conveyance Deed: Stamp duty and conveyance deed can be paid at the time of sale deed execution however holding charges would be applicable post receiving the Occupancy certificate.
Also , based on your recommendation , BPTP has decided to apply Maintenance Charges from 1st Sep 2013.
However, incase you choose not to make any payment/ Partial payment for the Offer of Possession Demand (except stamp duty , conveyance deed and Maintenance Charges ) within due date, timely payment discount benefit would not be extended . In this case, interest will be applicable on complete O/S amount and holding Charges will be applied from the date of Occupancy Certificate.
Should you require any assistance please feel free to call at +91-124-385 (2787) or write in to us at
customercare@bptp.com.
Please mention your customer code and project name in the subject line.